Take a deep breath, plan your next move.
Take a deep breath. Plan your next move.

Quick start guide: Downloading & uploading your data

Before you go to your settings (linked below), here's how to make sure you request the data in the right format:

  1. Select the format: JSON

    select JSON
  2. Untick Photos and Videos from the list of data

    untick photos
  3. Choose Media quality: Low

    low quality
  4. Click "Create File"

Ok. Time to download it. Remember the right format!

Go to Download Your Information within your Facebook Settings (Log in if you need to).

You should see:

It may take a while (between 20mins and 1 hour) for the data to be ready, especially if the file is large. Facebook will notify you when the file is ready.


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